From Dameware Mini Remote Control, go to File > Invite user to join remote session. Attended sessionĪttended sessions start from the Dameware Mini Remote Control, part of the Centralized Server installation.
#Dameware mini remote control server install#
A multiserver option is also available to install the Internet Proxy on a separate server, such as in a DMZ. The Internet Proxy runs on the same server as the Central Server when it is installed with Express mode. The Dameware Internet Proxy supports connections outside the network. Unattended sessions are ideal for remote data centers, branch offices, or cloud-hosted computers that require remote management.īoth options are available by default with Dameware Remote Support. The user installs a persistent client that allows an administrator to log in and manage the computer on-demand.
#Dameware mini remote control server download#
Once that connection ends, it cannot be re-established.Īlternatively, users can download a client to establish an unattended session. The session lasts only as long as the connection lasts. Users download the client and establish the support session from a shared URL. An attended session connects the technician to a remote computer for a limited amount of time. Next, create a folder for all computers in the domain by right-clicking Global Host List and selecting Add > Add Folder.ĭameware Remote Support offers two options to connect to computers outside the local network. Benefits of using remote control software: Quick and easy screen sharing and remote desktop access. In the example below, start at the Dameware Server Administration Console. DameWare Mini Remote Control DameWare® Mini Remote Control allows IT pros, help desk staff, and support technicians to easily establish remote connections with computers for instant remote administration. You can add folders to the groups to further organize the contents. These groups can be personal, which are only available to an individual user, or global, which are available to all Dameware Remote Support users. Managing Dameware groups ^ĭameware uses groups to manage collections of computers. These ports are configurable, should you require other port numbers. Setting up the proxy requires modifications to the firewall to allow ports 80, 443, 6129, 6130, 6132, and 6133. The internet proxy facilitates support with clients outside the network. Once the installation is finished, it's time to move on to configuring the internet proxy component. However, we use a product called Dameware Mini Remote Control to gain further access from our work PCs to other machines round the estate - these machines have passwords on them for security. For production environments, I suggest configuring multiple servers and hosting the internet proxy in a DMZ. We use the Microsoft RD Client to remote back to our work PCs and if we try to use the Keyboard / Mouse within our own PCs then things work fine. The installation offers an Express mode, installing all options on a single server. The centralized version of Remote Support is used in this example to support external clients. The standalone installation is sufficient for small deployments or testing but does not support sessions with users outside the network. There is an option for a standalone server installation or a centralized version. Installation is a straightforward process.
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